USER EXPERIENCE DESIGN PROJECT
GoodCare Billing Experience
Transforming Medical Invoicing for Accessibility, Aesthetics, and Efficiency
Xplor International Communication Design Competition
Team Leader, User Experience Designer, Print Designer, Features Designer
Spring 2023 - Fall 2024
Summary
This project was an entry for the 2023 Xplor International Student Communication Design Competition. I led a team of three other students in overhauling a medical invoicing system for a fictional company.
Challenge
We were given a bland medical invoice and tasked with making an improved version and implementing mobile and web payment options. We had to consider usability for those with diverse abilities and specifically had to take color blindness into account. Additionally, we had to consider output and production.
Solution
Coming up with a solution to this task involved thorough research on both the brand and its users. After researching and developing a persona, we prototyped a print and a dynamic web app version of the communication.
Our solution was presented at the Xplor CCM summit in Orlando in November 2023, where we were awarded 1st place! (See slides below)